Upgrade to Veeam Availability Suite v9

It is finally here! Veeam Availability Suite v9 is released and is ready for deployment. You can upgrade your current installation as long as you are running Backup & Replication 7.0 Patch 4 through version 8.0 (any patch level) and for Veeam ONE version 7.0 & 8.0. In this post I will be upgrading my v8 installation to v9.

What’s New:

There are many new features added in v9, check out the links below to see whats new:


Download:

To download the latest version visit the Veeam website at the link below. You will need to create a Veeam account in order to download the software and receive a trial key. With Availability Suite v8 there was a single .ISO that contained both Backup & Replication and ONE. With v9 they are separate .ISO downloads.

https://www.veeam.com/data-center-availability-suite-download.html

Veeam Download Page

Before you Start:

Take a snapshot of your Veeam server to ensure easy rollback if a issue occurs. If your SQL database is external ensure you have a backup of that as well.

The installed Backup & Replication application needs to be stopped. Stop the highlighted Veeam services:Veeam Backup - Stop Services

Go into Task Manager and ensure the Veeam.Backup.Shell process is not running. If it is go ahead and kill it:Veeam Backup - Veeam.Backup.Shell

If Veeam.Backup.Shell is running you will get the following error and cannot proceed with the upgrade:Veeam Backup - Service Error

Upgrade Veeam Backup & Replication:

Now the services are stopped you can mount the ISO and run Setup.exe

Veeam Backup 1 - Mount ISO

Click Veeam Backup & Replication – Upgrade:

Veeam Backup 2 - Installer

Click Next:

Veeam Backup 3 - Welcome

Accept the EULA to continue then click Next:

Veeam Backup 4 - License Agreement

The installation should detect your v8 installation. Click Next:

Veeam Backup 5 - Upgrade

If you have a trial key you can browse for it otherwise leave blank to operate in Free Edition. Click Next:

Compare Veeam Editions:

Veeam Backup 6 - Provide License

Enter the password for the user account used during initial installation. Click Next:

Veeam Backup 7 - Service Account

If it does not automatically populate the fields enter the SQL database information from the initial installation. Click Next:

Note: If your SQL DB is external ensure your SQL account has elevated permissions

Veeam Backup 8 - SQL Server Instance

You should get this pop up message saying the database will be upgraded to the new version. Click Yes:

Veeam Backup 8-1 - Upgrade Database Confirmation

Click Install to start the upgrade process:

Veeam Backup 9 - Ready to Install

Once completed click Finish:

Veeam Backup 10 - Upgrade Finished

You will get a pop up box requesting a reboot for the configuration changes to take affect. Click Yes to reboot.

Veeam Backup 11 - Reboot

When you first open the Backup and Replication Client you will get a message that wants to upgrade the Veeam server components.

Click Next:

Veeam Backup 12 - Components Upgrade

The upgrade should take 1 minute or less, once complete click Finish:

Veeam Backup 13 - Components Upgrade Complete

Note: If the Component Upgrade isn’t performed your backups jobs will fail with a message saying the proxy is out of date.

Veeam Backup 14 - Backup Job Failed

Once the Component upgrade is complete your jobs should finish successfully again.

Veeam Backup 15 - Rerun Backup Job

Backup & Replication is now upgraded to v9!

Upgrade Veeam ONE Server:

You do not need to stop the Veeam ONE services as it does it for you during the upgrade. Mount the .ISO and run Setup.exe

Veeam ONE 1 - Mount ISO

Click Veeam ONE Server – Upgrade:

Veeam ONE 2 - Installer

Click Next:

Veeam ONE 3 - Welcome

Accept the EULA to continue then click Next:

Veeam ONE 4 - License Agreement

The installation should detect your v8 installation. Click Next:

Veeam ONE 5 - Upgrade

If you have a trial key you can browse for it otherwise select Free functionality mode. Click Next:

Veeam ONE: Free vs Paid

Veeam ONE 6 - Provide License

Enter the password for the user account used during initial installation. Click Next:

Veeam ONE 7 - Service Account Credentials

If it does not automatically populate the fields enter the SQL database information from the initial installation. Click Next:

Note: If your SQL DB is external ensure your SQL account has elevated permissions to prevent upgrade issues

Veeam ONE 8 - SQL Server Instance

Select the size of your environment. Click Next:

Note: If you have more than 100 hosts and 1500 VMs Veeam advises to use a distributed deployment. Read more here

Veeam ONE 9 - Installation Type

Click Install to start the upgrade process:

Veeam ONE 10 - Ready to Install

Once completed click Finish:

Veeam ONE 11 - Upgrade Complete

The new Veeam ONE Monitor client feels familiar but with a fresh coat of paint!

Veeam ONE 13 - Upgraded ONE Monitor Client

You should now have Veeam Availability Suite v9 upgraded in your environment! Leave comments below if you ran into any upgrade issues or have advise for other readers!

Additional Resources:

Veeam Backup & Replication v9

ONE Server

2 thoughts on “Upgrade to Veeam Availability Suite v9

  1. Hi, I came across your blog when searching for VEEAM upgrade. Have you performed this in a chronological order? The reason why I ask is I am trying to upgrade VEEAM ONE and VEEAM B&R from v7 to v9.5 and as per VEEAM’s website I need to perform a 2 step upgrade.
    I have upgraded v7 to v8 for both these products. Now when I am trying to upgrade v8 to v9.5 I am encountering errors. VEEAM’s website suggests that you first update VEEAM ONE and then B&R.

    In your screenshots you have upgraded B&R before VEEAM ONE. Can you please confirm if you have tried the VEEAM’s suggested approach?

    Regards,

    Sachin

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